Is Lukoil Services fraud?

• Fuel Purchases: Customers may see charges for gasoline or diesel fuel bought at LUKOIL gas stations.
• In-Store Purchases: Charges can also come from convenience store items sold at LUKOIL locations.
• Membership Fees: Some users reported unexpected charges related to loyalty or membership programs that require annual or monthly fees.
• Car Wash Services: Charges might be incurred for using LUKOIL's car wash facilities, which can sometimes be automatically processed.
• Subscriptions: For users who signed up for any subscription services through LUKOIL, ongoing fees may appear on their accounts.
• Food & Beverage Sales: Charges can show up from food or drink purchases made at LUKOIL sites that have cafes or snack bars.
• Gift Cards: Some customers reported being charged for LUKOIL gift cards, either in person or online.
• Account Issues: Occasionally, users note they may see charges due to system errors or unauthorized transactions leading them to contact customer service.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the lukoil.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lukoil.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lukoil.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.