Is LUKOIL PAY fraud?

• Fuel Purchases: Many customers mention seeing charges from LUKOIL due to buying fuel at their gas stations.
• Car Wash Services: Users often report charges related to car washes offered at LUKOIL locations.
• Subscription Services: Some customers have unintentionally subscribed to loyalty programs or promotional services that result in regular charges.
• In-Store Purchases: Charges may appear from buying convenience store items at LUKOIL-branded gas stations.
• Automatic Renewals: Users have noted charges stemming from automatic renewals of services they might have signed up for online.
• Mobile App Transactions: Customers using the LUKOIL mobile app for payment or services can see charges from those transactions.
• Gift Card Purchases: Charges may appear if purchasing LUKOIL gift cards either online or at physical locations.
• Membership Fees: A few users reported fees tied to membership or rewards programs associated with LUKOIL.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the lukoil.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lukoil.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lukoil.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.