Is Locksmith.com fraud?

• Subscription Fees: Some users have reported being charged for ongoing monthly or yearly subscriptions when they didn't fully understand the terms during sign-up.
• Service Fees: Charges can occur for services like lockouts, rekeying, or installation; customers often find these fees higher than expected.
• Estimate vs. Final Costs: Miscommunication or lack of clarity on estimates provided can lead to charges that exceed initial quotes.
• Additional Charges: Users have mentioned unexpected charges for additional services that were not clearly outlined before the service was rendered.
• Cancelation Fees: Some customers noted charges for cancellations if the service was not canceled within a specific timeframe.
• Hard-to-Understand Terms: Users frequently state that the language in agreements can be confusing, resulting in unintentional consent to fees.
• Payment Processing Fees: Additional fees may appear based on the payment method used, especially for credit card transactions.
• Membership Upgrades: Charges for membership upgrades or premium services that users may not have intended to select.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the locksmith.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the locksmith.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with locksmith.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.