Is Knoema fraud?

• Subscriptions: Customers may unknowingly subscribe to premium services or plans that automatically renew.
• One-time Purchases: Users might purchase specific datasets or reports that incur charges.
• Free Trials: After a free trial period, users may be charged if they do not cancel before the trial ends.
• Data Exports: Charges may apply for exporting data, especially if it exceeds a certain limit or requires additional processing.
• Account Upgrades: Some users report being charged after upgrading their accounts without realizing.
• API Usage: Costs associated with accessing Knoema's API can lead to unexpected charges.
• Support Services: Extra fees can occur for premium support services or training sessions offered by Knoema.
• Inactive Accounts: Some users find they are charged for accounts that remain inactive but are still billed for maintenance or storage.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the knoema.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the knoema.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with knoema.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.