Is Kigo Subscription fraud?

• Subscription Fees: Users may be charged for monthly or annual subscription plans associated with using Kigo’s services, such as property management tools or booking systems.
• Automatic Renewals: Many users reported that their subscriptions were set to auto-renew, resulting in unexpected charges when the renewal date arrived.
• Transaction Fees: Some customers noted charges related to transaction fees for bookings made through Kigo’s platform, particularly if they utilize certain payment gateways.
• Service Upgrades: Charges may occur if users choose to upgrade their plans or features, such as premium listings or added services for enhanced visibility.
• Failed Transactions: Instances of duplicate charges were reported when users encountered issues with failed transactions that resulted in multiple billing attempts.
• Support Services: Fees may apply for additional customer support services or consultation offered by Kigo, which some users might not have been aware of beforehand.
• Currency Conversion Fees: For international users, currency conversions can lead to additional charges when transactions are processed in a different currency.
• Promotional Fees: Charges for promotional features or advertisements within the Kigo platform can also lead to unexpected expenses, as users may opt-in without fully understanding the cost implications.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the kigo.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the kigo.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with kigo.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.