Is Kibsons.com fraud?

• Subscription Services: Customers may be charged for opting into subscription services for regular deliveries.
• One-Time Purchases: Users may see charges for individual orders placed for groceries or other products.
• Delivery Fees: Charges can arise from delivery fees associated with orders, especially if there is a minimum order requirement.
• Membership Fees: Some users may incur charges from annual or monthly membership fees for accessing exclusive deals or faster delivery.
• Promotional Charges: Customers might experience unexpected charges from promotions or discounts that were applied incorrectly.
• Auto-Renewals: Automatic renewal of subscriptions without clear communication can lead to customers being charged unexpectedly.
• Extras or Add-Ons: Adding items or services at checkout can result in additional charges beyond the expected total.
• Multiple Transactions: Some users reported seeing multiple charges due to errors during checkout or duplicate orders being processed.
• Refund Delays: Refunds for returned items can take time, leading to confusion with charges still visible until processing is complete.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the kibsons.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the kibsons.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with kibsons.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.