Is Sewer Service Fee fraud?

• Water and Sewer Service Fees: Regular charges for residential and commercial water usage and sewage management.
• Late Payment Fees: Additional charges incurred if bills are not paid by the due date.
• Stormwater Management Fees: Charges related to the management of stormwater runoff, which might appear in certain billing cycles.
• Connection Fees: One-time charges for connecting new properties to the water and sewage systems.
• Service Upgrades: Fees for upgrading service capacity or infrastructure modifications.
• Impact Fees: Assessments for new developments affecting the sanitation infrastructure.
• Recurring Subscription Services: Optional services like additional recycling or waste management subscriptions that some users might have signed up for.
• Penalties for Non-Compliance: Charges for failing to adhere to local service regulations, like improper waste disposal.
• Research and educational services: Fees for community programs or informational workshops provided by HRSD.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hrsd.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hrsd.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hrsd.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.