Is Houlihan's Holdings fraud?

• Purchased Items: Customers may see charges for food and beverages ordered during their visit to Houlihan's locations.
• Online Orders: Charges can occur from online orders placed through the Houlihan's website for food pick-up or delivery.
• Gift Cards: Purchases of gift cards for personal use or as gifts can also result in charges.
• Subscription Services: If customers signed up for subscription offers or loyalty programs, they may see recurring charges related to those services.
• Events or Catering Services: Charges may stem from booking events or catering services for parties or gatherings.
• Mistaken Double Charges: Some users have reported being charged more than once for the same order or service, which can lead to confusion.
• Additional Fees: Customers may encounter extra charges for service fees, delivery fees, or tips added to their orders.
• Auto-renewed Memberships: If there is a membership component, such as a loyalty program that automatically renews, users may see unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the houlihans.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the houlihans.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with houlihans.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.