Is Houlihan's Dining fraud?

• Food and Drink Purchases: Customers may receive charges for meals, drinks, and appetizers ordered at the restaurant.
• Online Orders: Charges can occur for food ordered for takeout or delivery through the Houlihan's website or app.
• Reservations: Some users reported being charged fees related to making special reservations or events.
• Gift Cards: Users may see charges when purchasing gift cards online or in-store.
• Promotions or Specials: Charges may apply to promotional deals that include specific food or drink packages.
• Subscription Services: There have been mentions of charges related to potential loyalty or subscription programs that users might unintentionally sign up for.
• Events and Private Parties: Some customers reported charges associated with booking special events or private dining experiences.
• Extra Charges: Customers sometimes see charges for extras like sides, upgrades, or additional toppings that were not clearly communicated.
• Automatic Gratuity: Larger parties might experience automatic gratuity charges which can be confusing if not foreseen.
• Incorrect Billing: There have been instances where users have reported erroneous charges due to billing mistakes or system errors.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the houlihans.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the houlihans.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with houlihans.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.