Is Hattie Marie's BBQ & Catering fraud?

• Food Purchases: Customers may see charges for their meal orders, including takeout or delivery from Hattie Marie's Texas BBQ.
• Online Ordering Fees: Some users reported additional charges for placing orders online, which may include service or delivery fees.
• Catering Services: Charges may apply if customers book catering services for events or parties, which can include food, utensils, and delivery.
• Merchandise Purchases: Customers might be charged for any branded merchandise or sauces purchased through the restaurant's website.
• Subscription Services: If Hattie Marie's offers a subscription service for regular deliveries or meal plans, users may see recurring charges.
• Tips or Gratuities: Some users have mentioned automatic tips being added to their total when dining in or ordering for delivery.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hattiemariesbarbecue.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hattiemariesbarbecue.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hattiemariesbarbecue.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.