Is Go-Text fraud?

• Subscriptions: Some users reported being signed up for recurring subscription services without their explicit consent. These can include premium texting services or additional features.
• Purchases: Customers frequently noted charges related to in-app purchases for additional credits or services, which might not be clearly labeled.
• Service Fees: Charges can result from standard service fees associated with using the platform, which some users found confusing.
• Third-Party Services: Users mentioned that charges sometimes arise when they engage with third-party services through Text Me, leading to unexpected costs.
• Account Mismanagement: Some customers experienced issues due to having multiple accounts or improperly managing account settings, leading to charges they didn't anticipate.
• Promotional Offers: Users indicated that accepting promotional offers could automatically enroll them in paid services, which led to charges after a trial period ended.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the go-text.me via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the go-text.me refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with go-text.me, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.