Is First Watch fraud?

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The Guide to Understanding Why You Were Charged By “First Watch” and What To Do About It (firstwatch.com)

Bella Khan, Subscription Cancellation Expert

Published January 31, 2026

Last updated January 31, 2026

1 min read

What is "First Watch"?

First Watch is a breakfast and brunch restaurant chain that focuses on fresh, made-to-order meals served in a casual setting. They offer a subscription service that provides regular deliveries of their delicious breakfast options and are known for their emphasis on quality ingredients. If you see a charge from First Watch on your bill, it’s likely for one of these tasty meals or their subscription service.

First Watch: The name of the restaurant or business where the transaction took place.
Transaction Type: Indicates the nature of the transaction, such as purchase or payment made to the merchant.
Location: In cases where the address may follow, it usually shows where the business is located.
Card Number: Often, part of the card number is masked for security, showing only the last few digits.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from First Watch?

Subscription Fees: Some customers may sign up for a subscription service that automatically bills them.
Online Orders: Charges can occur from placing orders through the First Watch website or app for takeout or delivery.
Gift Cards: Purchase of digital or physical gift cards may show up as a charge on bank statements.
Promotions and Add-Ons: Customers might not realize that opting for certain promotions or add-ons during an order incurs additional charges.
Meal Kits: If enrolled in meal kit offerings, users can see regular charges for the scheduled kit deliveries.
Membership Programs: Participation in any loyalty or rewards programs may involve fees that are billed periodically.
Accidental Duplicate Orders: Users sometimes inadvertently place multiple orders, leading to multiple charges.
Service Charges: Some regions might include additional service fees, taxes, or delivery charges that are not instantly evident in the order total.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the firstwatch.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the firstwatch.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with firstwatch.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

First Watch Customer Service Info

If you need assistance, here's how you can get in touch with First Watch's support team.

Phone

(866) 222-9250

guestsupport@firstwatch.com

Site

https://www.firstwatch.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from First Watch show up?

FIRSTWATCH FIRSTWATCH CAFE FIRST WATCH FIRST WATCH RESTAURANT FIRST WATCH DINER FWATCH FIRST WATCH BRUNCH FIRSTWATCH DINING FIRSTWATCH LLC FIRSTWATCH CORP FIRSTWATCH Inc.

The Easiest Way to Cancel First Watch

If you're frustrated trying to cancel your subscription, membership, or bill from First Watch—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.