What is "First & Ivy"?
First & Ivy Market is a subscription service that offers a variety of food and grocery items, making it easy for you to get the essentials delivered right to your door. When you sign up, you might see charges from them on your billing statement, which cover your regular deliveries or special orders. It’s perfect for anyone looking to save time on shopping while enjoying fresh products.
- First: This is likely part of the merchant's name, helping you identify where the transaction occurred.
- &: This symbol simply means "and." It connects the two parts of the merchant's name.
- Ivy: This completes the merchant's name, indicating the specific business or brand associated with the transaction.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from First & Ivy Market?
- Subscriptions: Customers report being charged for subscription services that they may not have intended to sign up for or were unaware of the terms.
- One-time Purchases: Charges may come from one-time purchases made for products or services in the market, often for grocery items or prepared meals.
- Delivery Fees: Many experiences highlight additional delivery fees that may apply when ordering online, which could be unexpected.
- Membership Fees: Some users mention charges related to membership programs that offer discounts but require a recurring fee.
- Accidental Orders: There are several reports of customers accidentally placing orders and subsequently being charged without realizing it.
- Charges for Add-ons: Some users noted surprises in their statements due to additional fees for add-ons or premium items that were not initially clear.
- Returned Orders: Some customers faced charges related to items that were ordered but later returned, leading to confusion about refunds or additional charges.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the firstivymenu.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the firstivymenu.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with firstivymenu.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
First & Ivy Market Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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