Is Fausto's Food Palace Charge fraud?

• Subscriptions: Users may have signed up for a recurring subscription service, leading to monthly charges.
• Purchases: One-time purchases for food items or catering services can result in charges appearing on their accounts.
• Delivery Fees: Customers ordering food for delivery might see additional charges for delivery services.
• Promotions or Trials: Some users reported being charged after a free trial period ended without cancellation.
• Multiple Orders: If a customer places multiple orders, they may see various charges reflected in their statement.
• Unauthorized Transactions: In some cases, customers discuss unauthorized charges possibly due to account breaches or mistaken identities.
• Service Add-ons: Extra charges related to special requests or additional services during an order.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the faustos.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the faustos.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with faustos.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.