Is Fan+ Payments fraud?

• Subscriptions: Many users subscribe to Fan+ for exclusive content or features, which results in a recurring charge.
• One-time Purchases: Charges can occur from users buying specific events, merchandise, or digital items on the platform.
• In-app Services: If users utilize premium services such as virtual meet-and-greets or fan experiences, these may incur additional fees.
• Promotional Offers: Some users reported being charged after signing up for a promotion that turned into a subscription if not cancelled within a specified period.
• Family Sharing: Charges can arise if family members share accounts and make transactions without mutual awareness.
• Account Mismanagement: Users sometimes forget to unsubscribe or misinterpret free trials, leading to unexpected charges.
• International Fees: Users in different regions may incur additional charges due to currency conversion or regional pricing.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fanplus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fanplus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fanplus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.