Is Fan+ Digital Payments fraud?

• Subscriptions: Many customers have reported being charged for a recurring subscription plan that they might have signed up for initially and then forgotten about.
• One-time Purchases: Users occasionally make one-time purchases for items like merchandise, digital content, or other services, leading to unexpected charges on their statements.
• In-App Purchases: Some users mentioned accidental in-app purchases while using fan+ services, which can contribute to unexpected charges.
• Upgrades: Customers might opt for an upgrade to a premium service, inadvertently increasing their charges without fully realizing the cost implications.
• Trial Period Conversions: Reports indicate that users who sign up for trial periods may be charged automatically once the trial ends if they do not cancel in time.
• Shared Accounts: Some users noted that charges might come from shared accounts, where multiple people are using one account but not all are aware of the transactions occurring.
• Forgotten Transactions: Customers sometimes forget about transactions made weeks or months prior, leading them to question unfamiliar charges on their statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fanplus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fanplus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fanplus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.