Is FAN+ Merchant fraud?

• Subscription Fees: Many users report being enrolled in recurring subscription plans that automatically charge them each month.
• In-app Purchases: Charges can arise from buying virtual goods, additional features, or exclusive content within the app.
• Promotions and Trials: Users sometimes sign up for promotional trials that convert into paid subscriptions if not canceled in time.
• Multiple Accounts: Some customers have multiple accounts and may forget about charges from an old or unused account.
• Family Sharing: Charges may occur due to family sharing options, where one account covers purchases for multiple users.
• Currency Conversion Fees: International users may see additional fees due to currency conversion when making purchases.
• Inactive Cancellations: Some users claim their cancellation attempts were not processed properly, leading to continued charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fanplus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fanplus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fanplus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.