Is E-ZPASS BALANCE fraud?

• Unpaid Tolls: Charges may arise if a customer has missed toll payments while using E-ZPass.
• Subscription Fees: Customers can incur charges from monthly or annual subscription plans for E-ZPass services.
• Account Maintenance Fees: Some accounts may have service fees for maintenance or upkeep.
• Transaction Fees: Additional fees can accrue from a high volume of transactions or specific toll rates that are higher than expected.
• Insufficient Balance: Customers may be charged for not maintaining a minimum balance in their E-ZPass account.
• Returned Payments: Fees can occur if a customer's payment is returned for any reason.
• Incorrect Settings: If auto-replenishment settings are turned on, unexpected charges may occur.
• Improper Use: Charges can stem from improper use of the transponder, such as using it in areas with no coverage.
• Purported Fraudulent Activity: Users have reported charges for transactions they did not recognize, leading them to believe their account information was misused.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ezpassde.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ezpassde.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ezpassde.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.