Is E-LA fraud?

• Subscription Fees: Users may be charged for ongoing subscriptions they signed up for, which could include monthly or annual fees.
• In-App Purchases: Customers might encounter charges related to buying virtual goods or additional content within the service.
• One-Time Purchases: Some users report being billed for specific items or services acquired through the website.
• Trial Conversions: Users who signed up for a free trial may have unintentionally been charged once the trial period ended without cancellation.
• Recurring Billing: For services that automatically renew, users may see unexpected charges if they forgot to cancel before the renewal date.
• Fees for Additional Services: Charges could stem from added services or features that were selected, which may not be clearly outlined during the initial signup.
• Promotional Offers: Sometimes, charges are incurred if users did not meet certain conditions of a promotional offer, leading to fees.
• Payment Processing Fees: Some users report seeing extra charges that may be processing or transaction fees applied during their purchases.
• Family Sharing or Group Plans: Users who share accounts might see charges if someone else in the group made purchases or upgraded features.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the epicenter-la.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the epicenter-la.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with epicenter-la.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.