Is Empire C&T fraud?

• Subscription Services: Some users reported signing up for a subscription plan that includes regular deliveries of coffee or tea, leading to recurring charges.
• Diverse Product Purchases: Customers may have purchased coffee, tea, or related merchandise from the website, leading to one-time transactions reflected in their billing.
• Shipping Fees: When placing orders, additional shipping charges can apply that may cause confusion if not anticipated.
• Promotional Trials: Users mentioned trial offers that turned into paid subscriptions if not canceled within a specific period, resulting in unexpected charges.
• Special Offers: Some transactions might include one-time fees from promotional deals that were misinterpreted during the sign-up process.
• Account Mismanagement: A few users experienced issues due to multiple accounts, resulting in charges they weren't aware of.
• Gift Cards or Certificates: Charges might also come from purchasing or redeeming gift cards, which can be overlooked in account statements.
• Donation Options: Some transactions include voluntary donations for specific causes, which may be included in checkout without clear disclosure.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the empirecoffeetea.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the empirecoffeetea.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with empirecoffeetea.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.