Is Empire Coffee fraud?

• Subscription Services: Many customers report being charged for recurring subscription services, where they signed up for a coffee or tea delivery service and sometimes forget about it.
• One-time Purchases: Users may see charges for one-time purchases made through the Empire Coffee & Tea website, including single orders of coffee or tea products.
• Gift Certificates: Some customers have noted charges from purchasing gift certificates for friends or family.
• Shipping Fees: Charges may also occur due to shipping fees associated with orders, which can sometimes be higher than expected.
• Accessories and Equipment: Users have mentioned charges for coffee and tea brewing equipment or accessories purchased from the site.
• Account Fees: Certain membership or loyalty programs might have associated fees that lead to charges on customer accounts.
• Trial Periods: Customers often forget to cancel before the end of a trial period for subscription services, leading to automatic charges.
• Sales Taxes: Depending on the location, sales tax may be added to the total cost of their purchases.
• Service Fees: Some customers report unexpected service fees related to payment processing or handling fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the empirecoffeetea.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the empirecoffeetea.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with empirecoffeetea.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.