Is Empire B fraud?

This article and service are not officially affiliated with Empire

The Guide to Understanding Why You Were Charged By “Empire B” and What To Do About It (empireboston.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Empire B"?

Empire offers a range of services primarily focused on subscription billing, allowing customers to manage their payments easily. They help businesses set up and maintain recurring payments, making it seamless for users. If you see Empire on your bill, it’s likely for a subscription service you’re enjoying. Their goal is to simplify the payment process, so you can stay focused on the things you love.

Empire B: The name of the merchant or business where the transaction took place.
Transaction Date: The date when the transaction occurred, providing a record of when you made the purchase.
Transaction Time: The exact time when the transaction was processed, helping you track your spending.
Amount: The total cost of your purchase, indicating how much money was spent.
Payment Method: The way you paid for the transaction, such as a credit or debit card.
Masked Card Number: A partially hidden version of your card number for security, showing only the last four digits.
Location: The physical address or area of the merchant, helping you remember where you shopped.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Empire?

Subscriptions: Customers may sign up for a recurring subscription service, leading to monthly charges.
One-time Purchases: Charges can occur for one-time purchases of products or services offered by Empire.
Trial Period Charges: Users might not realize that after a free trial period, they will be automatically charged unless they cancel in time.
Account Management Fees: Some users have reported unexpected fees related to account management or service fees.
Non-cancelled Services: Users may forget to cancel services, resulting in unexpected continued charges.
Premium Features: Accessing premium features or add-ons might incur additional charges not clearly outlined at the time of purchase.
Error in Billing: Occasionally, users report double charges or billing errors that need to be resolved by customer service.
Membership Renewals: Automatic renewals for memberships can lead to charges if users do not opt-out beforehand.
Late Fees: Some users have encountered late fees on payments, which can appear unexpectedly.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the empireboston.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the empireboston.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with empireboston.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Empire Customer Service Info

If you need assistance, here's how you can get in touch with Empire's support team.

Phone

1-800-301-0804

support@empireboston.com

Site

https://empireboston.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Empire show up?

EMPIRE BOSTON EMPIRE EDUCATIONAL EMPIRE SPORTS EMPIRE CATERING EMPIRE RESTAURANT EMPIRE EVENTS EMPIRE ENTERTAINMENT EMPIRE MART EMPIRE SHOP EMPIRE GIFT SHOP

The Easiest Way to Cancel Empire

If you're frustrated trying to cancel your subscription, membership, or bill from Empire—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.