Is Empire fraud?

This article and service are not officially affiliated with Empire

The Guide to Understanding Why You Were Charged By “Empire” and What To Do About It (empireboston.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Empire"?

Empire at empireboston.com offers subscription services for a variety of entertainment and lifestyle products. They handle billing for monthly memberships, which might show up on your bank statement. If you’re enjoying their services, that's likely why you're seeing a charge from them.

Empire: The name of the merchant or company where the transaction took place.
Location: Indicates the specific place or city related to the transaction, helping you identify where you spent the money.
Type: This refers to the kind of transaction, such as a purchase or service, so you know what you bought.
Date: The date the transaction occurred, giving you a timeline of your spending.
Amount: The total cost of the transaction, which tells you how much money was spent.
Payment Method: This indicates how you paid for the transaction, like using a credit card or debit card.
ID Number: A unique identifier for the transaction, which helps in tracking or referencing the specific purchase.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Empire?

Subscription Fees: Customers might sign up for monthly or yearly subscriptions to access premium features or content.
One-Time Purchases: Charges could arise from purchasing specific services or products offered on the website.
In-App Purchases: If using a mobile app, users may incur charges for additional features or content within the app.
Renewal Fees: Automatic renewal of subscriptions might lead to unexpected charges if users forgot to cancel.
Trial Period Conversions: Customers starting with a free trial might be charged once the trial period ends if they do not cancel.
Service Upgrades: Users may upgrade their service plans, resulting in higher charges than anticipated.
Late Payment Fees: Customers could incur extra fees for late payments associated with their subscriptions or services.
Additional Transactions: Purchasing add-ons or additional services could lead to extra charges on their account.
Currency Conversion Fees: International transactions might incur additional charges due to currency conversion.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the empireboston.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the empireboston.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with empireboston.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Empire Customer Service Info

If you need assistance, here's how you can get in touch with Empire's support team.

Phone

1-800-555-0199

support@empireboston.com

Site

https://www.empireboston.com/contact-us/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Empire show up?

EMPIREBOSTON EMPIRE FITNESS EMPIRE BOSTON EMPIRE RENTALS EMPIRE BOSTON CAFE EMPIRE BOSTON ONLINE EMPIRE BOSTON EVENTS EMPIRE SPORTS EMPIRE BOSTON STORE

The Easiest Way to Cancel Empire

If you're frustrated trying to cancel your subscription, membership, or bill from Empire—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.