Is Thelen Services fraud?

• Subscriptions: Many users reported being charged for recurring subscriptions that they may not have realized they signed up for initially.
• Free Trials: Charges after a free trial period ended without cancellation were commonly mentioned, catching users off guard.
• One-Time Purchases: Some individuals mentioned charges related to one-time purchases for services or products offered on the website.
• Account Upgrades: Users may also get charged if they upgrade their accounts to premium features that incur additional costs.
• Inactivity Fees: A few users indicated being charged inactivity fees if they didn’t use their accounts for a certain period.
• Family or Shared Accounts: Charges may arise from family or multi-user account settings that allow for shared access, leading to unexpected fees.
• Promotions and Add-Ons: Additional features or promotional add-ons that automatically renew can lead to unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the e-thelen.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the e-thelen.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with e-thelen.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.