Is Durstine.com fraud?

• Subscription Services: Users may be charged for recurring subscription services they signed up for, often after a free trial period ends.
• One-Time Purchases: Charges can result from one-time purchases made on the Durstine website, such as merchandise or digital products.
• Accidental Sign-Ups: Customers report inadvertently signing up for services or products, leading to unexpected charges on their accounts.
• Promotional Trials: Some users mention being charged after enrolling in promotional trials that automatically convert to paid subscriptions.
• Additional Fees: Additional charges may occur for premium features or add-ons that were not clearly disclosed at the time of purchase.
• Inactivity Fees: Some users have experienced inactivity fees for accounts that remain dormant for an extended period.
• Refund Delays: Customers seeking refunds may find that charges remain while processing delays occur on the provider's end.
• User Errors: Mistakenly selecting multiple items or services during a checkout can lead to unintended charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the durstine.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the durstine.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with durstine.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.