Is DUKE'S MERCHANDISE fraud?

• Subscription Fees: Many users report being charged for recurring subscription services they signed up for, sometimes without fully understanding the terms.
• One-time Purchases: Charges can arise from one-time purchases made on dukes.com, including products or services that may have been added to the cart.
• Trial Charges: Users mention being charged after a free trial period ended, often not realizing that they had to cancel to avoid the fee.
• Auto-renewal: Some subscriptions have auto-renewal features, leading to unexpected charges when the subscription automatically renews.
• Bundled Services: Charges might also come from bundled services or products that customers agreed to but didn’t fully understand at the time of purchase.
• Additional Fees: Certain charges can include shipping or handling fees that may not be clear until checkout.
• Inactivity Fees: Some users reported charges for account inactivity after a certain period, which could lead to unexpected deductions.
• Charges for Cancelled Services: Users have noted being charged for services they believed they had cancelled, indicating potential issues with the cancellation process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dukes.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dukes.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dukes.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.