Is Doc Chey's Noodle House fraud?

• Online Orders: Customers often receive charges for food orders made through the Doc Chey's website or app.
• Third-Party Delivery Services: Charges may occur if utilizing delivery services like Grubhub or DoorDash, which add their own fees.
• Subscription Services: Some users reported being charged for membership programs or promotional subscriptions they might have signed up for.
• Incorrect Charges: There are instances of users claiming they were overcharged due to errors in their order or promotional discounts not applying.
• Add-Ons: Additional charges can appear from add-ons like extra toppings or sides that are not summarized during checkout.
• Catering Services: Customers ordering catering for events may encounter different pricing structures leading to unexpected charges.
• Gift Cards: Transactions may show charges if purchasing gift cards online or in-store, which some users may not anticipate.
• Alcohol Purchases: Orders including alcohol can have separate charges depending on state laws or age verification requirements.
• Tipping: Customers are also reminded of mandatory tips in some online orders, causing discrepancies in expected totals.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the doccheys.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the doccheys.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with doccheys.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.