Is Dineer fraud?

The Guide to Understanding Why You Were Charged By “Dineer” and What To Do About It (dineer.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Dineer"?

Dineer is a service that helps you enjoy delicious meals at home by offering subscription plans for meal kits, so you can cook with easy-to-follow recipes and fresh ingredients. You might see a charge from Dineer on your bill because you signed up for one of their meal delivery options. It's a convenient way to bring tasty food to your table without the hassle of grocery shopping! Below is how the Dineer statement descriptor looks:

Dineer: The name of the restaurant or dining establishment where the transaction took place.
Purchase: This indicates that the transaction was for buying food or services.
POS: Point of Sale, which refers to the place where the payment was made, usually involving a register or terminal.
Transaction ID: A unique code or number that identifies this specific purchase for tracking and reference.
Date: The date when the transaction occurred.
Time: The specific time the transaction was made.
Amount: The total cost of the meal or service, including any applicable taxes or tips.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Charges from dineer may show up as:

Dineer Dineer.com Dineer Payments Dineer Order Dineer Services Dineer Food Dineer LLC Dineer Inc.

Why do people get charges like this from dineer?

Subscription Fees: Users may unknowingly sign up for a monthly or annual subscription, leading to recurring charges.
Event Bookings: Charges can arise from booking a dining experience or event through the platform.
Service Fees: Dineer may include service fees on top of the price for the dining experience, which can lead to higher charges than expected.
Cancellation Policies: If a user cancels a booking within a specific period, they might incur cancellation fees.
Additional Guests: Adding extra guests to a reservation may result in additional charges that were not initially anticipated.
Tips and Gratuities: Users might see charges for automated tips added to their bill, particularly for larger groups.
Promotions or Packages: Businesses may offer packages that come with a certain amount of fees, even if considered a discount initially.
Payment Errors: Incorrect payment processing or duplicate charges can occur due to technical issues, leading to unexpected charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dineer.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dineer.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dineer.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

dineer Customer Service Info

If you need assistance, here's how you can get in touch with dineer's support team.

Phone

The phone is not available.

support@dineer.com

Site

https://dineer.com/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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The Easiest Way to Cancel dineer

If you're frustrated trying to cancel your subscription, membership, or bill from dineer—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.