Is Design Orbital fraud?

• Subscription Services: Customers may be charged for recurring subscription plans if they signed up for DesignOrbital's services without realizing they were ongoing.
• One-Time Purchases: Users might see charges for specific design assets or templates they purchased from the website.
• Design Services: Charges can occur if customers requested custom design work which typically requires upfront payment or deposits.
• Free Trials: Some users reported being charged after their free trial period ended, as they didn’t cancel in time.
• Additional Features: Customers may be billed for upgrades or add-ons that were not included in their base subscription or purchase.
• Misunderstood Billing Cycle: Some users have noted confusion about the billing cycle leading to unexpected charges, especially if they did not keep track of when their subscriptions renewed.
• Promotional Offers: If users took advantage of promotional deals, they might not have realized the terms would lead to future charges.
• Account Mismanagement: Certain users mentioned being charged due to forgotten accounts or services that they signed up for previously and did not cancel.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the designorbital.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the designorbital.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with designorbital.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.