Is COLLECTORS HEAVEN fraud?

This article and service are not officially affiliated with Collector's Heaven

The Guide to Understanding Why You Were Charged By “COLLECTORS HEAVEN” and What To Do About It (collectorsheaven.info)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "COLLECTORS HEAVEN"?

Collector's Heaven is a fun service for collectors where you can subscribe to receive awesome collectibles and special offers tailored just for you. If you've signed up, you might see a billing that's just part of your membership, so you can keep adding to your collection. It's a great way to explore new items and connect with fellow collectors!

COLLECTORS: Refers to a business or merchant that specializes in items for collectors, such as rare coins, stamps, or collectibles.
HEAVEN: Suggests a place where collectors can find their desired items, implying it is an ideal or fulfilling location for collectors.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Collector's Heaven?

Subscription Fees: Customers may unknowingly sign up for recurring subscriptions that charge on a monthly or annual basis.
In-App Purchases: Charges may arise from purchasing items or services within a Collector's Heaven application.
Membership Levels: Users might opt for premium membership tiers that require payment, leading to charges.
Hidden Fees: Some users report unexpected fees associated with transactions or membership changes.
Trial Conversions: Free trials may automatically convert into paid subscriptions if not canceled in time.
Donations or Tips: Some users have mentioned voluntary payments for special content or services, which can lead to charges.
Shipping Costs: Purchasing physical items may incur additional shipping and handling fees, causing higher-than-expected charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the collectorsheaven.info via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the collectorsheaven.info refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with collectorsheaven.info, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Collector's Heaven Customer Service Info

If you need assistance, here's how you can get in touch with Collector's Heaven's support team.

Phone

The phone is not available.

support@collectorsheaven.info

Site

https://collectorsheaven.info/contact-us/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Collector's Heaven show up?

COLLECTORS HEAVEN COLLECTOR'S HEAVEN COLLECTORSHEAVEN.INFO 1PASSWORD SUBSCRIPTION COLLECTORS HEAVEN PAYMENT CHARGE FROM COLLECTORS HEAVEN COLLECTORS HEAVEN ONLINE CHARGE COLLECTORSHEAVEN CD2887 PAYMENT 1PASSWORD PAYMENT

The Easiest Way to Cancel Collector's Heaven

If you're frustrated trying to cancel your subscription, membership, or bill from Collector's Heaven—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.