Is Cliff's Catering fraud?

• Subscription Fees: Some users reported being automatically enrolled in a subscription service for regular meal deliveries that they did not explicitly sign up for.
• Catering Services: Charges may arise from catering orders placed for events, including hidden fees or deposits that customers were unaware of.
• Order Modifications: Customers noted additional charges for last-minute changes to their catering orders, such as extra sides or upgraded menu items.
• Recurring Orders: Users shared experiences of being billed for recurring orders they had set up previously, often forgetting about them.
• Delivery Fees: There have been complaints regarding unexpected delivery fees that were not clearly outlined during the ordering process.
• Refund Holds: Some customers experienced pending charges due to refunds being processed, creating confusion about actual amounts owed.
• Tip Charges: Some users mentioned automatically added gratuities on larger catering orders, leading to higher than expected total costs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cliffstogo.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cliffstogo.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cliffstogo.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.