Is ChowNow Inc. fraud?

• Subscription Fees: Some users report being charged for a subscription service they signed up for, whether it was intended or not.
• Specific Restaurant Orders: Charges may occur when placing an order through ChowNow if users forget they made a purchase.
• Delivery Fees: Many users note additional delivery fees being applied during checkout that may not have been clearly disclosed.
• Tipping: Customers often mention unexpected charges for tips added to their orders, which can sometimes lead to confusion.
• Promotional Offers: Some users have experienced charges when promotional offers did not apply as expected during checkout.
• Cancelled Orders: There are cases where customers report still seeing charges for cancelled orders due to delays in processing refunds.
• Credit Card Holds: Users have mentioned temporary holds on their accounts that can appear as charges before the actual transaction is processed.
• Incorrect Billing Information: Issues with billing information can lead to duplicated charges or unexpected fees.
• Service Fees: ChowNow may charge service fees for processing the orders, which some customers overlook.
• Third-Party Fees: Users sometimes receive charges from third-party services tied to their ChowNow purchases, such as payment processors or delivery services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the chownow.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the chownow.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with chownow.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.