Is Chowking Restaurant fraud?

The Guide to Understanding Why You Were Charged By “Chowking Restaurant” and What To Do About It (chowking.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Chowking Restaurant"?

Chowking is a popular restaurant that offers a mix of Chinese and Filipino fast food, like delicious noodles, rice meals, and dim sum. They also have a subscription service that makes it easy to enjoy your favorite meals regularly. If you see a charge from them on your bill, it's likely for a recent order or subscription meal you enjoyed!

Chowking Restaurant: The name of the restaurant where you made the purchase.
Transaction: Refers to the act of buying something at the restaurant.
Purchase Amount: The total cost of your meal or item bought.
Date & Time: When you made the purchase, indicating the exact date and time of your visit.
Location: The specific branch of Chowking where your transaction took place.
Payment Method: How you paid for your meal, such as credit card, debit card, or cash.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Charges from Chowking may show up as:

Chowking Restaurant

Why do people get charges like this from Chowking?

Online Orders: Customers might see charges from Chowking because of their online food orders placed through the Chowking website or app.
Delivery Fees: Charges may include additional delivery fees associated with the online ordering process.
Subscriptions: Some users have reported being charged for subscription services that offer deals or loyalty rewards.
Accidental Orders: Instances of accidental orders placed by users who did not intend to purchase may lead to unexpected charges.
Payment Processing Issues: There can be charges related to failed payment attempts or repeated processing attempts during order submissions.
Promotions and Discounts: In some cases, promotional discounts might not apply as expected, leading to higher charges than anticipated.
Cancellations or Modifications: Charges may stem from last-minute cancellations or modifications which can incur fees.
In-app Purchases: Users that utilize Chowking's app may incur charges through in-app purchases or features that are not clearly stated.
Gift Cards: Customers using gift cards might not realize they have an additional charge if the gift card balance is insufficient.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the chowking.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the chowking.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with chowking.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chowking Customer Service Info

If you need assistance, here's how you can get in touch with Chowking's support team.

Phone

The phone is not available.

customerservice@chowking.com

Site

https://www.chowking.com/contact-us/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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The Easiest Way to Cancel Chowking

If you're frustrated trying to cancel your subscription, membership, or bill from Chowking—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.