Is Family Support Services fraud?

• Child Support Payments: Many users report seeing charges related to regular child support payments mandated by court orders.
• Enforcement Fees: Charges may also stem from enforcement fees for cases where collection agencies are involved.
• Modification Fees: Some families incur charges when requesting modifications to existing child support agreements.
• Legal Services: Users have mentioned charges for legal services related to setting up or adjusting child support arrangements.
• Filing Fees: Individuals might see charges for filing necessary legal documents with the court regarding child support cases.
• Account Maintenance Fees: In certain cases, there may be monthly maintenance fees associated with the account managing child support payments.
• Past Due Amounts: Users have encountered charges reflecting past due amounts that were not previously paid on time.
• Interest Charges: Delayed payments can lead to interest being added to the total amount owed, resulting in charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the childsupport.ca.gov via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the childsupport.ca.gov refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with childsupport.ca.gov, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.