Is CHEN'S DELIVERY fraud?

• Subscription Fees: Some users may inadvertently sign up for subscription services that charge recurring fees.
• Delivery Charges: Fees associated with delivering products, which can vary based on distance or order size, may appear on statements.
• Service Fees: Additional service fees for handling or processing the order might be included in the total cost.
• Product Charges: Charges for specific products purchased through the site, including plants or garden supplies.
• Tips: Optional tips assigned by default for delivery drivers can lead to unexpected charges.
• Order Modifications: Changes made to an order after placement may incur additional fees.
• Promotional Charges: Customers using promotional codes might find later charges if they don't meet the promotion's requirements.
• Accidental Orders: Users have reported accidentally submitting orders leading to unexpected charges.
• Return Fees: Fees associated with returning products may also appear on customer statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the chensgardendelivery.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the chensgardendelivery.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with chensgardendelivery.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.