Is CHARLOTTEPAY fraud?

• Payroll Services: Customers may be charged for payroll processing services, typically monthly fees for managing employee payroll and tax calculations.
• Subscription Plans: Some users report charges related to specific subscription tiers that provide additional features or services.
• Time Tracking Services: Charges can arise from using time tracking software linked to payroll services for calculating hours worked.
• Onboarding Services: Fees might be incurred for employee onboarding assistance, which can include training or setup costs.
• Employee Benefits Management: Users might see charges for managing employee benefits like health insurance or retirement plans.
• Compliance Services: Some customers mention charges for services ensuring compliance with tax laws and payroll regulations.
• Support Services: Charges might be associated with premium customer support or consulting services offered.
• Additional Features: Users mention fees for adding features like direct deposit, automated tax filings, or enhanced reporting tools.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the charlottepayroll.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the charlottepayroll.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with charlottepayroll.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.