Is CARTER'S INC fraud?

• Subscriptions: Some customers may inadvertently sign up for newsletters or loyalty programs that lead to recurring charges.
• Purchases: Users might forget that they made a purchase, especially if they ordered items during sales events.
• In-app Purchases: If using a mobile app, charges could come from in-app purchases or add-ons.
• Multiple Accounts: Customers with multiple accounts could be confused about which account made a purchase, leading to unexpected charges.
• Automatic Renewals: Any subscriptions or memberships that automatically renew may result in unexpected charges if not canceled.
• Gift Cards: If a customer redeems a gift card, subsequent charges may reflect the initial gift card amount rather than a new purchase.
• Shipping Fees: Users might overlook applicable shipping charges that can add to the total bill unexpectedly.
• Coupons or Discounts Misunderstandings: Misunderstandings regarding discounts or coupon codes can lead to charges that customers did not anticipate.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the carters.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the carters.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with carters.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.