Is CARTER'S CHILDREN fraud?

• Online Purchases: Customers typically see charges due to completing online orders for clothing or accessories from Carter's website.
• Subscription Services: Some users report charges related to subscription services, such as enrollment in a rewards program or email list that may lead to loyalty offers.
• Shipping Fees: Additional costs can arise from shipping fees associated with orders, which can be a surprise if not clearly noted during checkout.
• Transaction Errors: Customers have mentioned accidental duplicate purchases occurring when refreshing the page or double-clicking, leading to multiple charges.
• Return Processing Fees: Some have noted charges relating to return processing or restocking fees, even though this might vary by store policy.
• Promotional Offers: Users have cited charges that arise from promotional offers that were poorly communicated or misunderstood, leading to unintended purchases.
• Membership Renewals: Charges may stem from automatic renewals for membership in loyalty programs or clubs that were signed up for, which can be overlooked.
• Gift Card Transactions: Some customers see charges related to gift card purchases or usage, especially if they have bought and used gift cards in the same transaction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the carters.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the carters.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with carters.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.