Is Carole Motel Inc. fraud?

• Reservation Fees: Customers may see charges from booking a room online, which could include reservation fees or deposits.
• Cancellation Fees: If a reservation is canceled outside of the allowed cancellation period, customers might be charged a cancellation fee.
• Incidental Charges: Charges may occur from using services or amenities, such as room service, mini-bar items, or additional cleaning fees.
• Late Checkout Fees: Staying beyond the designated checkout time can result in extra charges.
• Credit Card Holds: A temporary hold for incidentals may show up, which could be confused with an actual charge.
• Membership or Subscription Services: Some users reported being charged for automatically renewing membership fees if they signed up for additional services or loyalty programs.
• Tax and Service Charges: Additional local taxes or resort fees might not be included in the initial booking price.
• Online Payment Issues: Technical problems during payment processing might lead to multiple charges if a transaction attempt fails.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the carolemotel.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the carolemotel.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with carolemotel.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.