Is Caliche's Custard Shop fraud?

• Subscriptions: Customers may unknowingly subscribe to a recurring service or membership that charges them periodically.
• One-time purchases: Charges may come from single transactions for items like frozen custard or merchandise.
• Online ordering: Selecting delivery or pickup options through their website can result in unexpected charges if additional fees apply.
• Promotional offers: Some deals might lead to charges after a free trial period or unlock additional features that require payment.
• Gift cards: Purchasing or redeeming gift cards can appear as charges, especially if they are linked to a customer's account.
• Service fees: There may be extra charges for delivery services or special requests made during an order.
• Tip calculations: Customers might see additional charges for tips added to their online order if they used a service that calculates this automatically.
• Account issues: Problems like expired payment methods can also trigger unexpected charges when trying to process an order.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the caliches.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the caliches.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with caliches.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.