Is Burger St. Restaurant fraud?

• Subscription Services: Some users reported signing up for a meal plan or subscription service that automatically charges on a recurring basis.
• Food Orders: Charges may result from online orders placed through the Burger Street website or mobile app, whether for pickup or delivery.
• Delivery Fees: Charges may include additional delivery fees associated with third-party services used to deliver orders.
• Tips: Pre-processed tips for delivery personnel may appear as extra charges on the transaction.
• Promotional Trials: Users might be enrolled in a free trial period for a subscription and subsequently charged once the trial expires.
• Account Creation: Some customers noted being charged when creating an account, especially if they inadvertently signed up for premium features.
• Gift Cards or Vouchers: Using gift cards or discount vouchers can sometimes lead to confusion over remaining balances and unauthorized charges.
• Accidental Duplicate Orders: There have been complaints about accidental multiple orders being processed, resulting in unexpected charges.
• Service Charges: Users expressed concerns about unexpected service charges added to their bills during promotions or events.
• In-app Purchases: Charges may occur from in-app purchases if using the Burger Street app, particularly for premium features or add-ons.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the burgerstreet.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the burgerstreet.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with burgerstreet.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.