Is Brickandspoon.com fraud?

• Meal Purchases: Customers may be charged for the actual meals ordered from Brick And Spoon, including any delivery fees.
• Subscription Fees: Some users report enrolling in a subscription service for regular meal deliveries, leading to recurring charges.
• Cancellation or Refund Handling: Users have noted that failing to properly cancel an order can result in charges for meals they did not want.
• Hidden Fees: Some reviews mention unexpected charges for things like service fees or taxes that were not clearly disclosed at the time of purchase.
• Promotional Offers: Users sometimes find themselves charged for promotional items that were added during a registration process but not fully understood.
• Add-Ons and Extras: Customers often accidentally add extras like drinks or sides during their order, leading to higher final charges.
• Account Activation Fees: Certain users reported charging fees during account setup which weren’t clearly communicated upfront.
• Delivery Service Charges: In cases of using third-party delivery services, additional delivery charges may apply, leading to higher expenses than expected.
• Changes in Pricing: Some customers have experienced increased prices from when they first signed up compared to when they made a subsequent order.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the brickandspoon.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the brickandspoon.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with brickandspoon.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.