Is Branch Messenger Inc fraud?

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The Guide to Understanding Why You Were Charged By “Branch Messenger Inc” and What To Do About It (branchmessenger.io)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Branch Messenger Inc"?

Branch Messenger is a handy platform that helps companies manage their communication and schedules more effectively. If you see a charge from Branch Messenger, it's likely for a subscription or service they provide to keep everything running smoothly for businesses. Whether it's about handling shifts, notifications, or billings, they make it easier for teams to stay connected and organized.

Branch Messenger Inc: The name of the company providing the service or product.
Inc: Indicates that the company is incorporated, meaning it’s a legally recognized business entity.
Branch: Suggests that this business operates in a specific area or location, often used for companies with multiple outlets.
Messenger: Implies that the service may involve delivery or courier activities, possibly transporting items from one place to another.
Transaction Identifier: Typically not explicitly shown here, but refers to any unique code or number associated with the transaction for tracking purposes, indicating it is part of a record-keeping system.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Branch Messenger?

Subscription Fees: Users may be enrolled in a monthly or annual subscription plan for accessing premium features.
Service Usage: Charges could arise from using certain paid services offered by Branch Messenger that go beyond the standard free offering.
In-App Purchases: Some users report being charged for additional features or enhancements purchased directly within the app.
Account Upgrades: Fees may be incurred when upgrading to a higher tier of service that includes more benefits or tools.
Trial Periods: After a trial period ends, users may see charges if they did not cancel their subscription in time.
Transaction Fees: Some users experience charges related to specific transactions made through the platform.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the branchmessenger.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the branchmessenger.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with branchmessenger.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Branch Messenger Customer Service Info

If you need assistance, here's how you can get in touch with Branch Messenger's support team.

Phone

The phone is not available.

support@branchmessenger.com

Site

https://branchmessenger.io/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Branch Messenger show up?

BRANCH-MESSENGER BRANCH-MESSENGER-APP BRANCH-DDA BRANCH-PAYMENT BRANCH-TRANSACTION BRANCH-SERVICE BRANCH-RECURRING BRANCH-CHARGE

The Easiest Way to Cancel Branch Messenger

If you're frustrated trying to cancel your subscription, membership, or bill from Branch Messenger—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.