Is BNB Lock & Key fraud?

• Monthly Subscription Fees: Many users report being charged for a subscription service that they signed up for, often forgetting about the recurring payments.
• Service Calls: Charges may arise from on-site service calls for lock installations, repairs, or consultations that customers requested.
• Product Purchases: Some customers mentioned being billed for actual products like locks, keys, or security devices they ordered online or in-store.
• Membership Fees: Users have indicated charges from membership plans that provide additional services or discounts, which may be easily overlooked during the signup process.
• Automated Renewals: Several experiences highlight that customers were unaware they agreed to automatic renewals on certain contracts or subscriptions, leading to unexpected charges.
• Material or Equipment Upgrades: Charges may include costs for upgraded materials or additional equipment that customers opted for during service.
• Admin Fees: Some customers have reported incidental administrative or processing fees that appeared on their statements.
• Cancellation Fees: Users have mentioned receiving charges when attempting to cancel a service or subscription prematurely, due to contract terms.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bnblock.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bnblock.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bnblock.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.