Is Big Al's Smoke And Gifts fraud?

• Subscription Services: Customers may sign up for monthly subscription boxes or services that include a recurring charge.
• One-Time Purchases: Charges could be from one-time purchases of items like smoking accessories, CBD products, or gifts.
• Shipping Fees: Additional fees may apply for shipping or handling, which can appear as separate charges.
• Membership Fees: Some users report membership or loyalty program fees that are charged periodically.
• In-Store Purchases: Charges may stem from in-store transactions that were made using a credit card, potentially leading to forgotten purchases.
• Customer Service Charges: Some customers mentioned unexpected charges related to customer service fees for inquiries or exchanges.
• Cancellations and Refunds: Customers may be mistakenly charged if they cancel an order but do not receive a timely refund.
• Activated Promotions: Users might unknowingly activate a promotion that includes additional fees or charges when opting in for discounts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bigalsmokeshop.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bigalsmokeshop.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bigalsmokeshop.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.