Is Arrive Hospitality fraud?

• Subscription Fees: Some users reported being charged for subscription services they may have signed up for unknowingly.
• Booking Charges: Customers might see charges related to hotel bookings made through the ArriveHotels website.
• Cancellation Fees: If a reservation was canceled after the free cancellation period, charges may be incurred.
• Additional Service Fees: Charges for extra services, such as late check-out or room upgrades, were noted by some users.
• Inapplicable Promotions: Users mentioned being charged despite expecting discounts or promotions that did not apply.
• Multiple Charges: Some customers reported multiple charges due to system errors or double bookings.
• Taxes and Fees: Unexpected local taxes or service fees added to the bill were also mentioned in user experiences.
• Credit Card Holds: Users might see temporary holds on their cards that can appear as charges before the final billing occurs.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the arrivehotels.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the arrivehotels.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with arrivehotels.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.