Is 365 Plus Subscription fraud?

• Subscriptions: Users may sign up for a trial period or a paid subscription, often leading to automatic charges once the trial ends.
• Inadvertent Purchases: Some customers report accidentally clicking on services or products which led to unexpected charges.
• Membership Renewals: Charges may occur if users forget to cancel their membership before the renewal date.
• Free Trials Not Canceled: Many users mention forgetting to cancel free trials, resulting in charges post-trial period.
• Service Fees: Customers might be charged for additional services or features they opted for without realizing it.
• Multiple Accounts: Users may have more than one account and get charged for subscriptions on accounts they forgot they created.
• Family Sharing Plans: Charges may occur if family sharing plans are in effect and other members make purchases.
• Currency Conversions: Some users note charges appearing higher due to currency conversion rates and fees.
• Customer Support Fees: Charges might occur if individuals request premium support for troubleshooting services.
• Billing Errors: There are instances of unauthorized charges that users reported as billing errors or fraud.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the 365-plus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 365-plus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 365-plus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.