Is 365-Plus fraud?

• Subscription Services: Many users report being charged for ongoing subscription plans they may have inadvertently signed up for. These can include services related to productivity or file storage.
• Free Trials: Customers often mention that after a free trial period ends, they were automatically charged if they did not cancel in time.
• One-Time Purchases: Some individuals noted charges stemming from single purchases made on the website for premium features or downloads.
• Account Sharing: Charges may appear if a shared account is used by more than one person, leading to unexpected usage fees.
• Inadvertent Sign-Ups: Reports indicate some users were charged due to accidentally signing up for services while navigating the site or filling out forms.
• Non-Cancellable Subscriptions: Several users voiced concerns about difficulty in cancelling subscriptions, leading to continual charges.
• Additional Features: Customers have described being charged for extra features that were not clearly communicated at the time of sign-up.
• User Error: Some users acknowledged mismanagement of their accounts or services, resulting in unintentional charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the 365-plus.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 365-plus.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 365-plus.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.