Is 11_11 fraud?

• Subscription Services: Users may have signed up for a recurring subscription without realizing it, leading to monthly charges.
• In-App Purchases: Some users might have made purchases within an app or service offered by 11:11, which could result in unexpected charges.
• Free Trials Converting to Paid: Many customers report that free trials automatically convert to paid subscriptions after the trial period ends, resulting in charges that users were not anticipating.
• Multiple Accounts: Users sometimes create multiple accounts and may forget about additional subscriptions tied to those accounts, leading to multiple transactions.
• Misunderstanding Fees: There are instances where users misinterpret the fee structure, thinking they have only incurred one-time charges when they are actually being billed repeatedly.
• Cancelled Services Still Charging: Customers have noted that after cancelling a service, they still received charges due to processing time or miscommunication with the service provider.
• Upgrades or Add-ons: Upgrading to a premium service or adding features might result in additional charges that users were unaware of.
• Refund Delays: Some users experienced delays in receiving refunds, which can make it seem like they are being charged when they are actually just awaiting a return of funds.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the 11past11.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 11past11.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 11past11.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.