Navigating unexpected charges can be a hassle, especially when it comes to billing for services like Yuki Hibachi and Poke Sushi. Many users only consider their charges when an unfamiliar fee appears, such as an automatic subscription renewal. This guide is designed to clarify how Yuki Hibachi and Poke Sushi handles refunds, outlining eligibility requirements and providing a straightforward process to request your money back quickly. With clear steps and helpful information, we're here to ensure you feel confident and informed about managing your billing needs.
What You Should Prepare Before Applying For Refund
Order Number: Gather the order number found on your receipt or confirmation email for accurate processing.
Payment Method: Have details of the payment method used (e.g., credit card, PayPal) to expedite the refund verification process.
Date of Purchase: Note the date when you made your purchase, as this is essential for tracking.
Item Details: Prepare a list of the items you wish to return, including menu items ordered from Yuki Hibachi and Poke Sushi.
Reason for Refund: Clearly state your reason for requesting a refund, whether it's due to food quality, incorrect order, or other service issues.
Photo Evidence: If applicable, take clear photos of the food or issue you experienced to provide proof of your claim.
Contact Information: Ensure your contact details are up to date so that Yuki Hibachi and Poke Sushi can reach you regarding your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
Immediate - 2 working days
Cash
Refund given instantly
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Yuki Hibachi and Poke Sushi
At Yuki Hibachi and Poke Sushi, we understand that our customers value transparency and clarity regarding their rights and eligibility for refunds. As a restaurant offering a diverse menu of hibachi and poke sushi, we strive to ensure that our customers have a satisfactory dining experience. However, there are specific circumstances under which customers may inquire about refunds.
Incorrect Orders: If an order is incorrect upon delivery or pick-up, customers may inquire about a refund or replacement.
Food Quality Concerns: Customers who receive food that does not meet expected quality standards or is not fresh may be eligible to discuss a refund.
Order Cancellation Policies: Depending on the order cancellation timeline communicated at the time of purchase, customers might be eligible for a refund if they cancel their order within the specified timeframe.
Gift Card Issues: Customers who encounter problems with purchased gift cards, such as balance discrepancies, may seek resolution and potentially qualify for a refund.
In-store Promotions: Customers who redeem vouchers or promotions that are not honored correctly may discuss their eligibility for refunds based on promotional terms.
We encourage customers to reach out to our management team for any inquiries regarding their specific situations, so we can work towards a satisfactory resolution.
Step-by-Step Process to Request Your Yuki Hibachi and Poke Sushi Refund Like a Pro
If you purchased through Yuki Hibachi and Poke Sushi.com:
Visit the yukihibachipokesushi.com website.
Scroll to the bottom of the page and click on the "Contact Us" link.
Fill out the contact form with your details, including:
Your name and email address.
Order or membership number.
A clear subject line such as "Refund Request".
A concise message mentioning that the subscription renewed without notice and emphasize that the account was unused or unused services.
Submit the form and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and tap on Yuki Hibachi and Poke Sushi in the list of subscriptions.
Select Cancel Subscription to stop future charges (if necessary).
Go to the App Store, tap on your profile icon, then select Purchased.
Tap on the subscription, scroll down to find Report a Problem.
Choose the relevant issue and mention that you are requesting a refund due to renewal without notice.
Provide any details indicating unused access or services.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines), then select Subscriptions.
Locate Yuki Hibachi and Poke Sushi from the list.
Tap on it, then select Cancel Subscription (if needed).
Go back to the main menu and scroll down to Account.
Select Order History, find the charge for Yuki Hibachi and Poke Sushi.
Tap on the charge and select Report a Problem.
Choose the refund option and specify that you are requesting a refund due to unexpected charges and any account inactivity.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to Streaming Channels and select Manage Subscriptions.
Find Yuki Hibachi and Poke Sushi and select it.
Click on Cancel Subscription.
To request a refund, visit the Roku website and sign in to your account.
Go to the Help section and select Contact Us.
Choose Billing Issues from the list.
Inform them in your message that you are seeking a refund for an unwanted charge and provide details of your account status.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Yuki Hibachi and Poke Sushi for Refund
I am contacting you regarding my account, as I have encountered a specific billing situation: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation to support my request.
Please confirm receipt of this request within 3-5 business days.
Thank you for your attention to this matter. If you require any further information, please feel free to contact me at [Your Phone Number].
Best regards, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
Please allow up to 3 business days for your request to be processed.
Processing
The refund is currently being processed by our team.
You will receive confirmation once the refund is initiated.
Refunded
Your refund has been completed and funds are returned to your account.
Check your payment method; it may take 5-7 business days to reflect.
Partially Refunded
A portion of your order was refunded, usually due to item unavailability.
Review your account for details on the amount refunded.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact customer support for assistance.
Completed
The refund process is complete, and no further action is required.
Thank you for your patience! Enjoy your next meal with us.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Yuki Hibachi and Poke Sushi values customer satisfaction, and occasionally, customers may find themselves requesting a refund for various reasons. Here are some realistic scenarios where users successfully claimed refunds:
Order Modifications: A customer placed an online order for a poke bowl but realized after the fact that they needed to customize their order due to dietary restrictions. After reaching out through customer service, they were able to modify the order and received a refund for the excess charge associated with changes that would have increased the total price.
Delivery Delays: A regular customer ordered a hibachi dinner for a special occasion but experienced an unexpected delivery delay. Upon contacting Yuki Hibachi and Poke Sushi, they received a prompt apology and a full refund for their order, ensuring their experience remained a positive one despite the inconvenience.
Incorrect Item Received: A customer received a different dish than what they had ordered during a busy lunch rush. After notifying customer support about the mismatch, they promptly received a credit back for the item not ordered, alongside a discount on their next purchase as a goodwill gesture.
Subscription Plan Adjustments: A customer on a meal subscription plan decided they needed to pause their deliveries for a month due to travel plans. They contacted customer support to adjust their plan, and as a result of the temporary hold, they successfully received a refund for the week they would not be using the service.
The Easiest Way to Get a Yuki Hibachi and Poke Sushi Refund
If you're frustrated trying to get a refund from Yuki Hibachi and Poke Sushi—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Yuki Hibachi and Poke Sushi is straightforward and efficient. Our system is designed to keep you informed every step of the way. Follow these tips to easily monitor your refund.
Email Notifications: Check your email for updates from Yuki Hibachi and Poke Sushi. Look for messages with the subject line "Refund Update" where we provide current status and any actions needed on your part.
Account Dashboard: Log in to your account on our website. Under the "Order History" section, you can view all your previous orders and the current status of any refunds being processed.
Mobile App Updates: If you use our mobile app, navigate to the "Billing" section to see refund statuses. The app will send push notifications to alert you when there are any changes.
Refund Progress Details: In your account dashboard, we provide specific details about your refund progress, including the date requested, processing time, and expected completion date.
Customer Support: If you prefer direct communication, reach out to our customer service team via phone or chat for real-time updates on your refund status.
FAQ
Refunds for orders at Yuki Hibachi and Poke Sushi are typically not issued if cancellations are not made within the specified time frame. We encourage customers to check our cancellation policy to better understand the time limits and options available. If you have any specific concerns, please feel free to reach out to our customer service team for assistance.
Refunds typically take 5 to 7 business days to process, depending on your bank or payment provider. While we initiate the refund as quickly as possible, the exact timing for the funds to appear in your account can vary. If you have not seen the refund after this period, it's advisable to check with your financial institution.
If you notice a charge but do not have an active subscription, please check your account for any potential subscriptions or trial periods that may have been set up. If everything appears to be in order, we recommend reaching out to our customer support team with the details of the charge for further assistance.
If you're unable to obtain a refund directly, you may consider reaching out to Yuki Hibachi and Poke Sushi's customer service again for further assistance. Alternatively, escalating your inquiry within their support system or reviewing your account details might provide additional insights into your situation.
If Yuki Hibachi and Poke Sushi refuses to issue a refund, you may want to carefully review their refund policy to ensure your request aligns with their terms. Additionally, consider reaching out to their customer support team again for clarification or further assistance. Checking your account details for any relevant information may also provide helpful context for your inquiry.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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